Refund & Shipping Policy – Frydcarts.biz
At Frydcarts.biz, we strive to ensure every customer enjoys a smooth shopping experience. Please review our Refund & Shipping Policy before placing an order.
Shipping Policy
Order Processing
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All orders are processed within 1–2 business days after payment is confirmed.
Shipping Methods & Delivery Times
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Standard shipping: 3–7 business days (depending on location).
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Express shipping: Available at checkout where applicable.
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International orders: Delivery times may vary due to customs clearance.
Tracking
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Once shipped, you will receive an email with tracking details.
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Tracking updates may take up to 24 hours to appear.
Shipping Responsibility
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Frydcarts.biz is not responsible for delays caused by carriers, customs, or circumstances beyond our control.
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Customers are responsible for providing accurate shipping information. Orders shipped to an incorrect address due to customer error are not eligible for refunds or replacements.
Refund Policy
All Sales Are Final
Due to the nature of vape products, all sales are final. We do not accept returns for opened or used items.
Eligible Refunds/Exchanges
Refunds or replacements may be offered if:
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You received the wrong item.
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The item arrived damaged or defective.
How to Request a Refund/Replacement
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Contact us at support@frydcarts.biz within 7 days of delivery.
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Provide your order number and clear photos of the issue.
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Our team will review your request and, if approved, arrange a refund or replacement.
Refund Processing
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Approved refunds will be processed within 5–7 business days to your original payment method.
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Shipping fees are non-refundable.
Contact Us
For questions about our Refund & Shipping Policy, please contact us at: